Privacy policy

We appreciate your visit to our website and thank you for your interest in our company. SIMOTHELABEL LTD ("SIMO"), company number: 882 679 285 takes your data protection rights and our legal obligations seriously. This privacy policy describes how we use your personal data collected via www.simothelabel.co.uk ("website").

By using the site, you acknowledge that you have read, understood, and are legally bound to the terms of this privacy policy.

Type of data collection

We will collect various types of personal data about you for the purposes described in this policy, including:

Contact details: surname, forename, email address, gender, telephone number, birthday, language, device preferences and location. 

Delivery information: personal address (surname/name, street, postcode, town, country and delivery notes).

Newsletter opt-in: date of opt-in, ip address.

Purchase history at simothelabel.co.uk.

Product viewing history at simothelabel.co.uk.

Transaction details: online transaction information (payment method, internal purchase number, card type, last 4 digits of the card, expiration date). Payments are managed by online specialists depending on the payment method: your full card number and the security code is not accessible. 

Information relating to transactions with us involving details of goods that we have supplied to you.

Internet pages you have visited immediately before coming to the site or pages you visit immediately after leaving the site.

Protection of personal data

We take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure, nor that any data breach will not occur. You accept the inherent security implications of dealing on-line over the internet and will not hold SIMO for any data breach unless it is due to our negligence.

Use of collected personal data

To ensure a personal navigation experience on www.simothelabel.co.uk: offering suggested  product page history and personal recommendations. 

For fast and seamless delivery (using your previous delivery information). 

To guarantee an efficient customer/client relationship.

For the ability to provide accounting, generate invoices and prove the accounting/tax of our transactions.

To avoid fraud, including detecting unusual transactions.

To be able to offer you commercial operations corresponding to your profile. These business proposals can be achieved through customer segmentation, buying habits, average shopping cart, sales history and product pages.

Retention of your personal data

We process personal data only for so long as it is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.